FREQUENTLY ASKED QUESTIONS

  • Can I cancel or make changes to an order?

    Once an order is placed, we are unable to cancel your order or make any changes. Please make sure all information is correct before placing your order.


  • What do I do if my order arrives damaged?

    Please contact Customer Service to request assistance.

    Any item(s) that arrives damaged will need to be reported within ten days of delivery. We may request pictures in order to file a damage claim on your behalf. Example: a picture of the box and damaged item(s).

  • What do I do if I did not receive my order?

    In the event you did not receive your order or if the tracking information states 'delivered' and you have not received the order, please contact Customer Service to request assistance.

  • Do you offer any discounts or promotions?

    The best way to stay informed about sales and promotions is to follow us on Facebook & Instagram and to sign up for our online newsletter.

  • How can I track my order?

    You'll receive an email with tracking information as soon as your order ships.

    If you need further assistance, please do not hesitate to Contact Us.

  • Do you offer 'will call' or 'pick up'?

    We do not offer will call or pick up on any order(s) placed on our website at this time.